Ask a question Recent Conversations. Air Travel forums . In response to the COVID-19 virus, Ryanair has been forced to process a number of flight cancellations. In response to COVID-19, airlines continue to adjust their cancellation and change policies for travelers across the globe. All forums . Share this page Share on Facebook Share on Twitter Share by email. If your flight is cancelled because of the coronavirus, you are entitled to a complete refund of your ticket. Frustrated customers are demanding that airlines make it easier to claim a refund for flights cancelled owing to the coronavirus outbreak. A spokesperson for Loganair said in response: “The impact of Covid-19 on the Loganair business has been extreme, and we have changed our policy as the crisis has evolved. Scottish airline Loganair is to halve its flights after 75 per cent cut in bookings because of the Covid-19 outbreak. Get answers to your questions . EU laws say customers should get refunds in seven days but backlogs mean they are waiting longer. Foreign certificates of previous COVID-19 infection from the EEA/EFTA area are also accepted. Coronavirus Scotland: Passengers to wear face masks at Glasgow and Aberdeen airports with domestic flights to return. Loganair has promised a you a refund so I’m not sure that your bank will invesigate a chargeback until 6 weeks has passed. Last updated 11/01/2021 . KLM/Air France. 1 of 12 Adverts. Edreams scam, please help?? Loganair is to axe at least 700 flights over the next two months after a “marked decline” in bookings because of the Covid-19 virus. Reply. Get notified by e-mail when a reply is posted. If your flight has been cancelled you have been notified by email and SMS and given the option of a travel voucher valid for 12 months, or refund, or rebook your journey, you can also check your flight status online, by following the steps below. Read our community guidelines. This expands to cover questions on refunds and more besides. Coronavirus has swept the globe, spreading from the epicentre of Wuhan, China, to 76 countries and territories worldwide. Loganair said a limited schedule of Glasgow flights will be retained over the Christmas and New Year period in anticipation of increased demand. Loganair had contacted me saying they had to change the flights anyway, but I opted for a 6 month extension. Report inappropriate content . So far they have told me like others they won't refund me but give me a 12 month extension instead. Ryanair did not respond to our inquiries, but customers have reported that Ryanair has told them refunds will be processed after the COVID-19 situation is over. Air Travel forums . If the company says they won’t give you a refund. Scottish airline Loganair has announced a further major drop in the number of its flights due to the impact of the coronavirus. Airtrain is open with the normal timetable for both the Domestic and International Terminals. By Alastair Dalton Wednesday, 18th March 2020, 10:49 am Refunds will only be offered if Loganair cancel the flight, and/or move it to another day which is unacceptable to the customer. Read our community guidelines. If the refund takes longer than the company said it would, you can find out how to complain. Loganair has agreed to recruit a substantial number of former Flybe staff, although it recently said it would delay their start dates because of the COVID-19 outbreak. All Ryanair flights are changeable but they cannot be cancelled. CAA review into airline refund practices during the Covid-19 pandemic Summary The last few months have had a huge impact on aviation and on passengers who have been unable to take their flights and holidays as planned. Fears over the spread … By Trevor Baker 27 Mar 2020. Preview. Once a Ryanair flight is operational, and does not have a delay exceeding 2 hours, then it is not possible to get a refund. Primark bosses warn of long-term stock shortages due to coronavirus; In this case, you would not be entitled to a refund of the latter. The airline said it has seen a reduction in advance bookings of between 15 per cent and 20 per cent as the severity of the outbreak has developed. COVID-19 Travel Update. It’s money you’ve paid out and until now haven’t missed it. What sites allow you do it 11:44; Boeing 737 … By Alastair Dalton Thursday, 12th March 2020, 5:02 pm “We are now offering refunds to customers when we have cancelled a flight and cannot offer another on … Hans J Marter. Airlines failing to refund coronavirus cancellations British Airways, easyJet and Ryanair fail to provide a simple way to get money back, as passengers resort to claiming on debit or credit cards . The flights to and from Glasgow and Inverness are due to be suspended later this month. Now the stag do isn't going ahead and I have been made redundant, I really need the money back. Your message. Get notified by e-mail when a reply is posted. Air Travel forums . ‘Following that, any bookings done through a credit card may also be able to have costs recovered through Section 75 of the Consumer Credit … Willie Walsh, boss of its Spanish parent company, has also revealed that 921,000 tickets for 2.1million flights were refunded in cash - but 346,000 customers accepted a credit voucher. Coronavirus / Health board urges islanders to follow new Covid rules Loganair cancels Edinburgh and Glasgow flights until end of January. They said a refund should be sought in the first instance from the airline, accommodation provider or tour operator. It’s worth telling them if you need the money urgently - for example, if you’ve lost your job because of coronavirus. European Regulation EC 261/2004 obliges the airline to refund the full price of the ticket within 7 days in case of a cancelled flight. Refund Credit Notes were introduced as a sort of IOU to help travel companies avoid a cash-flow crisis when they were forced to refund so many holidays at the same time. Level Contributor . Ask a question Recent Conversations. 13 of 14 Adverts. 0. Full information is available on website via the link below. 20 December 2020 13:36 . Liberty Insurance asked its motor policy holders to apply for refunds from its Covid relief fund. You could read the terms and conditions or contact the insurer. 12:53; FlightNetwork Refund 12:20; How to choose plane seat? Last month, Qantas offered customers refunds after the ACCC's COVID-19 taskforce received complaints from passengers who were given credits for cancelled flights. Passengers with certificates of previous COVID-19 infection issued in Iceland (positive PCR test and/or presence of antibodies) are accepted upon arrival, based on presumed immunity for COVID-19. All forums . Border closures and lockdowns meant that more and more flights had to be cancelled, leading to increasing numbers of passengers seeking a refund from their airline. {{ 'travel_news' | translate }} Policies vary by carrier, so it’s always best to visit your airline’s COVID-19 resource pages directly for the most up-to-date information and guidance. We are closely following the official advice from the Australian Government and the World Health Organisation on the public health response to the coronavirus outbreak. Reply to: Refund from Loganair. Get answers to your questions . Loganair chief executive Jonathan Hinkles said the “travelling public’s confidence has worsened” in recent days. I’ve lost money having to cancel trips, tickets etc but I try to be understanding, you seem to be different. Millions of travellers are owed money for cancelled flights amid the coronavirus pandemic. I can confirm that our governing body is the CAA and they are fully aware of our procedures during the pandemic. If you have travel insurance, check if you can make a claim. Many travel service providers have short-term COVID-19 policies allowing for credits or refunds which do not apply to bookings after a certain date, as the travel service provider does not yet have certainty as to whether future travel will be cancelled. Flybe flights: Scottish airline Loganair adds 400 new flights as it takes on Flybe routes FLYBE went into administration today resulting in all flights with the Exeter-based airline being cancelled. Copied! Reply to: Refund from Loganair. One of the UK's biggest motor insurance companies, Admiral, is giving a £25 refund to customers as cars and vans sit idle in the coronavirus pandemic. Currently, many airlines and travel agencies only offer vouchers that can be used to book a new flight in the future. How to get a refund on your car insurance during the Covid crisis Sian Elvin Friday 8 Jan 2021 3:37 pm Share this article via facebook Share this article via twitter Share this article via messenger Air Travel forums . Your message. Preview. Tripair refund - NOT due to covid 19 12:23 pm; No Response from Tripair on Refund -booking ref 35812596 12:22 pm; Opodo refund 12:19 pm; U.K. Lockdown..what does this mean for travellers? Loganair had already cut services after a drop in bookings. The rules only … They said: “On 1 July 2020, Loganair signed a £25 million CLBILS [Coronavirus Large Business Interruption Loan Scheme] facility with Clydesdale Bank. 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